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Shipping Information

Shipping Information

Order shipment processing time: Normally CoolGadgetsGift.com will proceed the shipment for the ( all products  marked "In stock") orders by 14:00 to 18:00 in every CoolGadgetsGift's working days. For the Order that being placed after 14:00 at the day, the shipment shall be arranged by the next day. This means that order for all in stock products will be shipped within 24 hours. For some reason that we can not ship the goods, please refer to our " Terms of Use".

Important Tips:

If you wish to ship the goods to another shipping address, which is not in your PayPal shipping address list. Please do take a note to us with the shipping address information on PayPal when you confirm the payment on PayPal.
Or please add the shipping address into your PayPal before confirm the payment.


Shipping methods is available on CoolGadgetsGift as below:

Shipping method Estimated Time of Arrival ( Days) Tracking Number Available
Airmail 8-16 No
Registered Airmail 8-16 Yes
Royalmail Registered Airmail 3-5 To United Kingdom
4 - 14 days to other European countries
Yes
Australia Post Registered Airmail 4-7 Yes
China EMS Express ( Coming soon) 5-9 Yes
DHL/UPS Express
3-5 Yes

Order tip:

Update : Order value exceeds $20, the free shipping method will be default to be "Registered airmail" ( Carrier is Hong Kong Post or Singapore Post. With online tracking number ) This policy is in valid by March 31st, 2012.

( Old policy ) All orders value exceed $50. The free shipping method will be default to be "Registered airmail" ( Carrier; is Hong Kong Post or Singapore Post. ), which means there will be a tracking number comes alone with for online tracking. This policy is effective from May 28, 2011.

Note: To fulfill the shopping demands, Royal mail Post and Australia Post was just added by June 3, 2011.

Royal mail Service

Royalmail service supports United Kingdom, Hungary,Poland,Malta,Russia,Turkey,Bulgaria,Estonia,Latvia, Lithuania, Romania,Slovak Republic,Slovenia,Iceland,Switzerland, Cyprus,Norway,Czech Republic,Denmark, Greece, Spain,Portugal,Sweden, Austria,Finland, Italy,France,Germany,Belgium, Luxembourg, Netherlands, Ireland

Royal mail to United Kingdom, the estimated arrival of time is 3-5 days.
Royal mail to other countries on the above, the estimated arrival of time is 4- 14 days

Australia post registered airmail

To Australia - the estimated arrival of time is 4-7 days. This estimated arrival of time is not included the remote area.
As for Australia post, the remote area refers to the postal code as below,
2899,0800-0821,0828-0851,0853,0860-0861,0870-0871,0887-0999, 0822-0827,0852, 0854-0859, 0862-0869, 0872,0886,6215-6799. Please check before order. Thank you.

And note that for remote area, there is extra charge at $4 dollar as the local post requirement and the estimated arrival of time is 5- 12 days.

As for DHL

According to DHL's requirements, please pay attention to the below two things .

  • Shipper must provide the contact (addressee)'s telephone number in order to get the delivery smoothly. Thus, please provide the addressee's telephone number in the shipping information when you fill in the order information.
  • As for shipment in remote area, DHL will request an extra shipping charge, in order to avoid the extra shipping charge, before order, it is very important to check whether the shipping address being listed in DHL remote area or not. You can check it at here .

  • Tracking Website:

     

    Shipping method Online Tracking Site
    Hong Kong Post Airmail http:www.hongkongpost.com
    Singapore Post Airmail http://www.singpost.com
    Australia Post http://auspost.com.au/index.html
    Royal mail Post www.royalmail.com
    China Post Airmail http://www.shenzhenpost.com.cn
    China EMS Express( Coming soon) www.ems.com.cn
    DHL Express
    www.dhl.com
    UPS Express( Coming soon) www.ups.com


    Please bear in mind that the online tracking will only work usually within 1-2 days after the actual shipping date or once the shipment has already reached your country.

    Declaration

    CoolGadgetsGift provides the above shipping methods and tracking information links, which does not mean that all above shipping methods are available on CoolGadgetsGift.com. You acknowledge that CoolGadgetsGift.com is not responsible for the operation of or content located on or through any such site (Please see our "TERMS OF USE" for more details).

    Shipping method suggestions

    Whilst airmail is default to be the Free shipping method, which is more convenience and reasonable. It is important to know where your order are or after the order was shipped. We would like to suggestion that

    Shipping method Order value below
    US$ 50
    Order value between
    US$50 - US$100
    Order value above
    US$100
    Airmail Suggested NOT Suggested NOT Suggested
    Registered Airmail OK Suggested OK
    China EMS Express
    ( Coming soon)
    OK OK OK
    DHL Express
    Recommended
    ( if urgent )
    Recommended
    ( if urgent )
    Recommended
    ( if urgent )
    UPS Express
    (Coming soon )
    Recommended
    ( if urgent )
    Recommended
    ( if urgent )
    Recommended
    ( if urgent )



    Does not received the goods within Estimate Arrival time in above?

    Please Note: All shipping lead times are for reference purposes only. In exceptional cases, longer lead times may apply and shipments may be delayed by your local customs office. CoolGadgetsGift.com does not offer any guarantee on the shipping lead times listed. Please understand this situation that the shipment may take more time for both of us to deal with some cases and feel free to contact us before any dispute or claim on PayPal.

    CoolGadgetsGift provides a completed refund policy to your order to protect your loss. To have a good understanding on our Return and Refund Policy, please click here. If you are a new customer to CoolGadgetsGift.com, we would like to recommend you to read our TERMS OF USE before place order.

    CoolGadgetsGift.com does the best to protect your property. If you do not received the goods as the below terms, we commit to compensate your loss as below terms:

    Air Mail/Register Air Mail, Re-shipping or make refund available 45 days after payment. ( Shipping charge is excluded to the Registered airmail shipping method. )
    EMS, DHL Express, Re-shipping or make refund available 25 days after payment ( Excluding shipping charge )

    To learn more Our Return and Refund Policy, please click here.